What is the range of the coolers?
Are replacement parts available?
This is one of our biggest target areas for complete customer satisfaction. We stock replacements parts for your cooler, see the Parts Page under the Cruzin Shop tab. Parts are recommended to be ordered online to be sure that you can verify the parts you are ordering.
How do I clean my cooler?
What normal maintenance is required for my cooler?
- Check the tires for wear and proper inflation. If the tire pressure is too low it could cause the cooler to run slow and might drag the bottom over small obstacles. The tires are inflated to high they may hit the brackets or explode. Inflate to the maximum pressure rating of the tire as shown on the sidewall.
- Be sure the front steering lock ring is secure and there is no play in the alignment of the “T” bar and the fork.
- Check the rear wheel bearings and front wheel bearings for wear and tear.
Is my cooler covered by a warranty?
What about registration?
Is it legal to operate a cruzin cooler?
Safety and Operation
How much weight can my cooler really take?
We recommend a maximum of 300 lbs including your cargo. If you weigh more that 200 lbs and want a cooler we recommend that you get a 800watt electric instead of a 250watt. Our coolers have steel frames inserted into the body to help support heavier loads.
What important safety information should I know about my cooler?
Each driver must wear an approved helmet and protective gear while driving a Cruzin Cooler®. All driver/operators must wear closed-toe, rubber-soled shoes while driving a Cruzin Cooler®, so that he can use his feet to stop the vehicle in the event of an emergency. Persons under 16 years of age should not operate the vehicle.
The Cruzin Cooler® is specifically designed for operation on flat, level, paved surfaces only. Any terrain grade is considered an unsafe condition, especially downhill grades, and may cause the unit to run at an unsafe speed.
A Cruzin Cooler® is designed in 3-wheel and 4-wheel models; the 4-wheel base model is more stable than the 3-wheel model. Extreme caution must be observed for unit instability and possible accident when operating a 3-wheel model. .
Vehicle brake systems must be inspected by the operator/driver prior to each use, and the brake system requires periodic adjustments as explained in this manual. Do not open the battery pack for any reason. Do not insert objects into the battery pack.
A new Cruzin Cooler® is shipped with an assembly kit that contains small screws, nuts, tools and other small parts. These small parts pose a choking hazard for children. Keep children away from assembly area when assembling your Cruzin Cooler®.
What steps should I take before operating my cooler?
Check tires for proper inflation as indicated on the tire
Do not operate under the influence of alcohol or drugs.
When operating, always wear protective gear including an appropriate protective helmet and close toed, rubber soled shoes.
No person under the age of 16 should operate a Cruzin Cooler®.
Always follow the weight limits for your Cruzin Cooler®. The operator/driver must confirm that the total load of the operator and cooler contents are within the maximum capacity of the unit. Those specifications are shown in Section 15—Technical Specifications.
Avoid riding in an area that is beyond the design of the unit. Avoid high-traffic or congested areas where you are smaller than other vehicles and might be hard to see and be seen.
How do I operate my cooler?
Check your brakes by squeezing the brake lever. You can adjust the brake tension by shortening the cable in the back by loosening the cable clamp bolt and taking slack from the cable. You can also fine adjust the brakes from the threaded nut on the brake lever assembly by turning clockwise facing the end of the brake handle, which effectively expands the sleeve thereby shortening the cable.
To engage your cooler, twist the right handle grip (throttle) towards you. Start off slow to get familiar with the driving characteristics of your new cooler. Return the grip to its original position by twisting the grip away from you to decrease speed .
AVOID HOLES AND BUMPS. The Cruzin Cooler® is designed for operation on smooth, level surfaces, free from holes and obstacles. These units have a low clearance and are limited as to what they will go over.
NEVER TURN YOUR COOLER SHARPLY Turning too sharply at any speed could cause the cooler to tip on its side, causing damage to the unit and injury to the operator/driver.
Stop the unit as gradually as possible. Always keep a safe stopping distance between you and other objects. Applying sudden or excessive braking force may cause the rider to pitch forward. This may cause an accident with damage to the cooler and injury to the operator/driver.
If the unit tips over to either side or forward, DO NOT JUMP OFF. Brace your feet on either side of the ground and release throttle immediately.
What safety precautions should I take while riding my cooler?
Do not ride with any loose objects attached to the handlebar or any other part of the Cruzin Cooler®.
Do not ride while intoxicated or while using medications which might make you impaired.
Do not “ride double.” The Cruzin Cooler® is designed to carry only one rider on a single unit.
Do not modify or alter the speed or power of the motor of the vehicle. All modifications immediately VOID the warranty of the unit.
What are some limitations my cooler may have?
- Driving over obstacles and rocks
- Jumping your Cruzin Cooler®
- Performing bicycle stunts
- Competitive riding
- Off-road riding
- Impacts or crashes
- Any abnormal riding
- Multiple riders on a single unit
Each of these practices increases the stress on every part of your Cruzin Cooler®. Frames or parts under high stress may fatigue prematurely, causing them to break and increasing the risk of injury to the operator/driver.
The unit does not go, what should I do?
The gas unit won't start, what should I do?
- Pump the primer bulb under the carburetor.
- Move the choke leave up to choke the carburetor.
- Turn the throttle all the way to maximum and pull start cord.
- If it does not start after a few pulls you can spray a little either close to the air cleaner.
The electric unit won’t start, what should I do?
1. The light on the back does not light up when I flip the switch. Look for a loose wire or a tripped reset breaker. The light is the first thing that gets power from the battery. If the light turns on at the handlebars the light in the switch may be burned out.
2. The red light is on in the back but the lights are not coming on at the throttle. Look for a loose wire to the throttle up front.
3. The charger never turns red when I plug it in, just stays green. Check for loose wire at the charger port. You may have a bad charger or ECM (Electronic Control Module). You can use a volt meter to check the output of the charger compared to the output printed on the charger. It should be about 2V higher.
4. The light in the back is on and also the red light on the throttle but it won’t go. Be sure you are not depressing the brake and that the charger is unplugged from the unit. Check for loose wiring. Use a volt meter to check the battery voltage into the ECM to be sure it is the rated voltage of your unit. If no power, ohm breaker and check wires at battery terminals.
5. The lights on the handlebars turns yellow only after a few minutes of riding and the light turned green on the charger. More than likely you have a bad cell in a battery; otherwise it is the charger or ECM. Check voltage from your charger and also check the voltage to the MOTOR from the ECM to see if you get a big drop from the battery or the output when the throttle is depressed. If the voltage from the battery input to the ECM stays close to the output voltage to the motor you have a bad battery. You can have the batteries checked free at most auto parts stores and battery stores.
How to charge my cruzin cooler?
B. Plug the charger into the Cruzin Cooler® or the battery pack first and then into a wall outlet. A red light on the charger will come on while the batteries are charging. Once the charge is complete the light will turn green.
C. The charger will need 6-8 hours of charging to reach the full battery capacity if unit is completely dead.
D. Unplug charger from unit and place rubber socket protector back over charging port.
E. The unit will not operate with the charger plugged into the back of the cooler.
F. 300 and 500 watt models are 24V and the 1000’s are 48V. Using the incorrect charger can cause irreparable damage to the batteries. Check the label on the back of the charger and see the OUTPUT voltage.
G. The battery packs have a separate charger port so they can be charged outside of the unit. This allows the use of a backup battery while the other one is charging.
H. CAUTION! Do not leave your charger charging more than overnight. Place the charger and the battery pack on non-combustible surfaces and keep the cooler away from other combustibles and fuels when charging.
My unit is under warranty and it won’t start, what should I do?
What do I do if I wrecked my cooler and it needs service?
What if my unit needs service or repair?
I noticed a problem with the battery, what should I do?
My cruzin cooler is seems to be slower than usual?
2. Low tire pressure will run the batteries down quickly! Be sure tires are filled to the maximum specified on the wheel.
Why do I hear a clicking sound when I drive?
How do I assemble my cooler?
- Cooler body with motor and lid.
- Lower front fork with tire
- Upper steering “T” bar assembly, with lower clamp and locking cam
- Packet with Tool Kit Registration Card and Owner’s Manual
- Brake Caliper*
*Some models may come with the caliper and spring already attached*
–Leave the Battery pack disconnected while assembling your unit.
-Small screws, nuts, or tools may be involved in the assembly. These may be a choking hazard. Please keep small children away while assembling your unit.
Depending on your model Cruzin Cooler®, your unit may come with the brake caliper unattached. Follow the following steps to attach your brake caliper.
STEP 1: Locate the following parts:
- Bake Caliper
STEP 2: Remove any loose objects from inside the cooler. Turn the cooler upside down so to have easier access to bracket where you will mount the caliper. Locate the bracket right of the drive assembly with the two holes. With the caliper in the position where the arm is up pointed towards you, locate two bolts that align with the bracket.
STEP 3: Remove the two bolts from the caliper. Place the caliper so that the brake pads “bite” the brake disk and the threaded bolt holes sit between the brake disk and the mount bracket. Feed the bolts through the bracket and screw onto the caliper.
STEP 4: Locate the brake wire cable coming out of a black, thick sleeve. Locate the knob at the bottom of the caliper with a hole that goes through the knob. Feed the wire through the knob going into the larger of the two holes and out through the smaller hole. The cable sleeve should fit snuggly into the larger hole on the knob. Place the spring on the cable.
STEP 5: Loosen the nut on the bolt at the end of the brake caliper arm. Feed the wire cable through the hole on the neck of the bolt. Remove any slack on the cable causing the arm to stay contracted. Tighten the nut on the bolt to hold the wire in place. This is at “Tension 0”.
STEP 6: Turn the Cruzin Cooler® right side up. Brake tension may be increased at this point to the riders preference by adjusting the cable wire further on the caliper arm. Once the preferred tension is establish, feed the remaining cable wire back through the spring.
Your Cruzin Cooler® comes with the front end assembled. Follow the following steps to attach the assembly to the cooler.
STEP 1: Locate the following parts:
- Front Fork with Tire
- Upper steering “T” bar assembly, with lower clamp and locking cam
STEP 2: Slide the lower fork assembly into the front mount bracket on the front of the cooler from the bottom, sliding in an upward motion until safety clip latches the fork into place. If safety latch does not catch, the front end may come loose while riding and could cause damage or serious injury.
STEP 3: Turn the fork so the angled side of the fork is facing the cooler and the straight side is facing forward.
STEP 4: Slide the lower “T” bar piece onto the fork assembly, so the smaller of the two slots at the top of the tube faces forward. Aligning the slot on the bottom of the lower “T” with the center front of the fork assembly, add the steering lock ring around the lower, wider portion of the 2 joining pieces with the adjusting bolt facing the cooler. Do not tighten the clamp around the lower “T” bar at this time.
STEP 5: Remove the small screw on the “T” bar lock cam using the screw driver from your tool kit. This is the clamp with the swing arm. With the ridge on the inside of the cam sliding into the shortest groove at the top of the tube, slip the “T” bar lock cam onto the upper “T” bar. Replace the screw in the lock cam lining the screw hole up with the uppermost round cutout—do not tighten. Then place the upper “T” bar into the lower “T” bar so the holes for the handles are facing forward and the long groove on the upper “T” bar slides over the ridge inside the cam. Tighten screw (over tightening the screw may cause the upper “T” bar to stick.) When the cam arm is closed, the arm of the cam should point forward. Adjust the upper “T” bar to the desired height. Close the arm of the cam to lock the upper “T” in place. If the tension of the cam is too loose or too tight, the arm will not close. Adjust the tension on the cam via the nut opposite the arm cam. Square the upper “T” bar with the bottom fork. Tighten the lower clamp with a hex key from your tool pouch.
STEP 6: Insert the throttle into the right side of the “T” bar. Insert the brake into the left side of the “T” bar. The handlebars must be inserted completely into the “T” bar lock holes. Failure to Fully engage the handles into the “T” bar may cause serious injury.